Case Studies of Our Work

Value for money & cost improvement

Research for the Audit Commission into what areas of PCT activity there is most scope for increasing efficiency Continue reading »

Lean & Six Sigma

Use of the Voice of the Customer tool to examine the effectiveness of interventions with problem drug users. Continue reading »

Strategy & Policy

Assignment with a major public body to develop a strategic plan to help set the direction of their organisation for the next five years: Continue reading »

Independent Reviews & Evaluations

Fundamental review of the Health & Safety Executive. Continue reading »

Facilitation of awaydays and workshops

Designing and running an awayday for a newly formed Directorate (80+ people) in a major government department. Continue reading »

Performance measurement systems

Assignment for the Ministry of Justice to develop a performance framework to assess the performance of prisons. Continue reading »

Customer led service design and research

Research for a major public body to gather the views of key stakeholders and members of the public on the services they provide. Continue reading »

Organisational capability & change management

Assignment to undertake a review of the capability of the Security Industry Authority (SIA) Continue reading »