Service improvement
Most public sector organisations face constant pressure to improve the services they offer on dimensions such as cost, quantity or quality. We have expert knowledge of a number of public services and cross-cutting issues such as support for vulnerable people and problem drug use. We work alongside organisations to improve the services they deliver; whether through studies of impact, efficiency and value for money, or by using lean and six sigma to design and support the implementation of far-reaching change driven by the needs of citizens and communities.
We list below, some of the areas where we have particular expertise:
Justice
Offender management, community safety, probation, prisons, and management of the criminal justice system.
Problem drug use
Drug treatment, drug intervention programmes, prevention work with young people, reducing availability, reducing the supply of illegal drugs from overseas.
Crime reduction
Acquisitive crime, street crime, tackling violent crime, alcohol related harm reduction, prolific offending.
Policing
Neighbourhood policing, police performance information and management, management development and community engagement.
Education and children's services
School financial and resource management, education management, special educational needs, attendance and exclusions, child protection, and services for young people.
Healthcare
Primary care, mental health services, acute care, health inequalities, healthcare systems and policy, and social care.
Housing
Housing and support for vulnerable people, homelessness.
Corporate Services
Property management, financial management, HR, ICT & customer care, procurement and supply chain management, and outsourcing.
Other
Climate change, economic regeneration, and community cohesion.